Service Terms and Dispatch Policies

Effective Date and Document Standing

These Terms of Service and Dispatch Policies took effect on November 11, 2026. Every online diagnostic request, phone dispatch booking, or direct interaction conducted through jdehsol.com is governed by the provisions recorded here.

We do not modify these conditions retroactively. When you submit a booking or request service, the active version posted on this page at the timestamp of dispatch sets the rules for your job.

Operating Entity and Verified Credentials

These terms represent a direct contractual agreement between the customer or property representative and Jdehsol, operating online at jdehsol.com.

Physical operating address and trade contact details:

• Trade Name: Jdehsol Residential Electrical
• Operator & Lead Electrician: Ivan Petrov, licensed residential electrician practicing since 2012
• Postal Address: 6145 Broadway Ste 67, Denver, Colorado 80216, Denver, Colorado, United States
• Primary Telephone: 720-465-6451
• Official Email: [email protected]
• Licensing Proof: State of Colorado Electrical License and 250+ completed field service calls in the Denver area

Trade Scope and Electrical Service Boundaries

Jdehsol provides licensed residential electrical services exclusively for single-family residences, townhouses, duplexes, and residential condominium units within our designated Denver service territory.

Our active field services cover:

• Fault diagnostics, circuit isolation, and breaker tripping troubleshooting
• Main distribution panel repairs, busbar inspections, and breaker replacements
• Service entrance cable repairs and ground rod bond verifications
• Branch circuit rewiring, junction box re-terminations, and Romex NM-B cable routing
• Residential outlet, GFCI/AFCI receptacle, and lighting fixture replacements
• Emergency response dispatch for acute electrical hazards

What we do not provide: We do not service heavy three-phase industrial plants or commercial high-voltage utility distribution gear. We also refuse unpermitted illegal modifications. We do not energize uninspected wiring that violates current National Electrical Code (NEC / NFPA 70) or local Denver municipal amendments.

Inquiry Platform and Non-Binding Estimates

This website functions strictly as an inquiry, dispatch scheduling, and preliminary estimation platform. We do not operate a commercial checkout cart, we do not process electronic payments online, and we never collect credit card credentials through web forms.

Any number calculated by our online price estimator or discussed over preliminary phone intake is an informational estimate, not a binding contract. Electrical faults cannot be accurately priced without physical inspection. Panel corrosion, undersized service entrance conductors, hidden junction splices, or ungrounded branch circuits require physical examination before a final quote can be written.

An inquiry converts into a binding service agreement only after:

• Our licensed electrician arrives on site at your Denver property
• We visually inspect the panel, wiring, and affected circuits
• We present an itemized scope of work indicating the diagnostic fee, projected hourly labor, and required materials
• You authorize the written work order before physical disassembly or repair begins

Data retention standards for website interactions: Inquiries submitted through our forms (capturing name, phone, email, address, enquiry kind, notes, requested specification, and consent confirmation, together with browser user-agent, referring URL, and submission timestamps) are retained for 36 months to verify service history. Customer support chat transcripts initiated through our live widget are retained for 18 months. Server access logs are retained for 90 days. User consent records are retained for 12 months.

Dispatch Minimums, Hourly Rates, and Billing Structure

All fees are quoted and payable in United States Dollars (USD). Our billing structure is direct and transparent, with no hidden travel surcharges or inflated flat-rate mystery fees.

Confirmed rate schedule for residential calls:

• Standard Diagnostic Visit: $100–$200 per visit. Typical on-site duration is 1 hour. This covers travel within Denver, opening the panel, conducting insulation resistance and multimeter load testing, and isolating the fault. The minimum charge for any scheduled arrival is 1 dispatch visit.
• Electrician Hourly Labor: $55–$130 per hour. Billed in clear hourly increments for active circuit repair, wire pulling, panel modernization, or fixture replacement following initial diagnostic intake.
• Emergency Dispatch: $150–$281 per visit. Applied for urgent after-hours, weekend, or acute safety dispatches involving active burning odors, panel arcing, or severe loss of phase.

What changes the final invoice:

• Complexity of work: Buried junction boxes, knob-and-tube transitions, or tight crawl space access requiring specialized containment.
• Electrician qualification: Specific master electrician oversight required for complex service entrance recalculations.
• Urgency and call timing: Immediate night or severe weather dispatch requests.
• Materials and permits: Hard costs for Square D or Eaton breakers, Romex copper wire, subpanels, steel conduit, and local Denver building inspection permit fees.
• First-hour inclusion: Depending on the negotiated dispatch tier, the first hour of active labor may be included inside the diagnostic visit or billed separately as noted on your written estimate.

Site Access, Safety Conditions, and Acceptable Use

When utilizing jdehsol.com, you agree to provide truthful and accurate information regarding property address, contact details, and the physical symptoms of your electrical issue.

Prohibited activities on this site:

• Submitting false emergency dispatches or fictitious property addresses
• Using automated scraping tools, bots, or data-mining spiders against our estimation calculators or forms
• Injecting malicious scripts, structured query exploits, or spam payloads into our inquiry fields or support chat
• Attempting to bypass the security layers or access server directories of jdehsol.com

On-site customer responsibilities: You must ensure an adult authorized representative (18 years or older) is present during the entire service visit. The electrical panel, main disconnect, and all working areas must be cleared of personal storage, debris, and animal hazards. If an unrestrained animal or hostile condition prevents safe work, the electrician reserves the right to suspend the visit while the diagnostic dispatch minimum remains due.

Intellectual Property Rights and Content Ownership

All proprietary content featured on jdehsol.com (including written text, diagnostic guides, rate tables, operational photography, technical diagrams, vector logo files, and interface code) is the intellectual property of Jdehsol and Ivan Petrov.

You are granted a limited, non-exclusive license to view and print pages for personal residential reference. You may not republish, distribute, sell, or duplicate any text, photography, or brand asset without prior written permission from the operator.

Service Disclaimers and Digital Advertising Architecture

This website and its digital calculation tools are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Unforeseen latent defects (such as rodent-chewed wiring inside inaccessible partitions, corroded underground service conduits, or hidden ungrounded subpanels) are excluded from initial diagnostic estimates and must be quoted as additional scope.

Digital advertising and tracking disclosures: Jdehsol actively runs paid advertising campaigns across Google Ads, Microsoft Advertising, and Meta Ads. These platforms attach click identifiers (gclid for Google, msclkid for Microsoft, and fbclid for Meta) to incoming visitors. Under Google Consent Mode v2, storage keys including ad_storage, ad_user_data, ad_personalization, and analytics_storage remain denied by default until you explicitly allow storage, and are returned to denied if you decline or revoke consent. We honor Global Privacy Control (the Sec-GPC header) as an automatic opt-out signal. Microsoft Advertising handles data in accordance with the Microsoft Privacy Statement available at https://privacy.microsoft.com/privacystatement. Third-party recipients of inquiry signals include Google Ireland Ltd / Google LLC, Microsoft Ireland Operations Ltd, Meta Platforms Ireland Ltd, our hosting infrastructure provider, and our transactional email delivery service. No advertising platform has reviewed, endorsed, or approved this website or our trade services.

Limitation of Financial and Operational Liability

To the maximum extent permitted under Colorado law, Jdehsol, its lead electrician Ivan Petrov, and affiliated contractors shall not be liable for any indirect, incidental, special, punitive, or consequential damages resulting from website downtime, unsubmitted booking forms, delayed emergency response times caused by severe road weather, or pre-existing home electrical defects.

Our total aggregate liability arising out of any field dispatch or service engagement shall in no event exceed the total amount paid by the customer to Jdehsol for that specific service call. Jdehsol carries full commercial trade liability insurance and adheres to Colorado licensing requirements.

Refusal and Termination of Service

Jdehsol reserves the right to decline online inquiries, terminate ongoing dispatch bookings, or withdraw field personnel from a residential premises under the following conditions:

• The homeowner or property occupant creates an unsafe, abusive, or hostile physical environment
• The electrical installation presents an immediate life-safety or structural fire hazard that the client refuses to de-energize or repair to code standards
• Failure to provide safe, unimpeded access to electrical panels, service meters, or grounding rods
• History of non-payment or fraudulent inquiry submissions

Governing Law, Regulatory Framework, and Dispute Timelines

These Terms of Service and all related service agreements are governed exclusively by the laws of the State of Colorado and applicable federal laws of the United States, without regard to conflict of law principles. Any formal legal action or dispute arising out of these terms or on-site electrical work shall be heard exclusively in the state or municipal courts located in the City and County of Denver, Colorado.

Privacy rights and regulatory complaints: In addition to Colorado state law, our data practices comply with applicable United States state privacy legislation, including the California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA), alongside GDPR provisions for European visitors. Consumers retain the right to submit complaints directly to their state Attorney General, or to the California Privacy Protection Agency (CPPA) in California.

Step-by-step dispute resolution and warranty timelines:

• Written Notice Window: The customer must deliver written notice detailing any alleged defect, billing discrepancy, or workmanship issue within 30 calendar days of the completion date or invoice receipt.
• Preliminary Evaluation: Jdehsol evaluates multimeter test logs, service photos, and scope documentation within 5 business days of receiving written notice.
• Physical Inspection and Resolution: If an on-site check is required, Jdehsol conducts inspection within 15 calendar days to resolve the matter directly or schedule code-compliant remediation.
• Workmanship Warranty: Field labor on panel replacements, breaker installations, and branch wiring is backed by a 12-month workmanship warranty from the completion date. Physical materials carry original manufacturer warranties.

Policy Amendments and Revision Notices

We update these terms periodically to reflect changes in Colorado electrical licensing mandates, National Electrical Code revisions, material cost fluctuations, or digital dispatch practices.

When changes are made, the revised text is posted immediately to this URL with an updated effective date stamped on the document rail. Continued use of our website or scheduling of field services following the publication of revised terms constitutes your agreement to the modified provisions.

Trade Contact Information for Inquiries and Notices

For questions regarding these Terms of Service, billing clarification, or formal legal notices, contact our Denver service base directly: